Terms and Conditions
Website use
This website is Intended for use by all above the age of 18 to enjoy, view and shop. Please treat the site with respect and only get in contact for legitimate reasons. Most designs and products made are from original ideas and made by Bill's Workshop, with this in mind you cannot download, share or publish any of the imagery, logos, writing, designs or media of any kind on this site without explicit consent from Billy Goodworth who oversees all branding and social media. We kindly ask if you wish to share any images or media on this site you first get in contact.
Retreat Terms and Conditions
Our Retreats are designed to be fun, educational and a break from the outside world located at Pathhill Outdoors.
If you have any questions about how the retreat runs please view our FAQs' or get in contact to discuss these queries, we are happy to help!
This retreat does involve an element of risk of injury. Working with hot steel and sharp tools throughout both retreats; the nature of this retreat means they can never be 100% safe despite careful monitoring from our instructors. To take part in our retreat you must acknowledge and agree to this danger. Although we provide all health and safety equipment and PPE as well as careful monitoring and tutoring by instructors in the forge as well as all necessary PPE, accidents can happen.
Our catering is simple and carefully monitored for cross contamination. However due to the nature of our outdoor kitchen environment we cannot guarantee it is free from potential allergens. We cannot cater to those with severe allergies due to this environment. If you have an allergy it must be disclosed before booking so we can discuss whether you can proceed with booking a space. We apologise for any inconvenience caused. Veggies, Vegans are catered for.
Refunds
If you have purchased a place but would like to cancel then please get in touch, if its 8 weeks or more before your course date then you will receive a 95% refund as transaction fees are deducted before the payment reaches our bank meaning these funds we never receive and therefore cannot refund the full value.
If you wish to cancel a course within 8 weeks of the course then refunds are not possible as materials, time and resources have already gone into making the day possible. You are welcome to get in touch and inform us if you would like to change the details of the participant giving your space to a friend or family member, dietary and mobility requirements still apply.
Please get in touch as we are happy to assist in any queries.